Explore AI-Powered Features in Innovation Within

The AI Insights feature is designed to help teams quickly identify straightforward, actionable insights from customer interviews, enabling you to focus on foundational findings. By automatically analyzing interview transcriptions, this tool offers initial suggestions that facilitate early stages of analysis. This approach saves time and allows your team to combine AI-generated insights with deeper, experiential knowledge, ensuring a comprehensive understanding of customer feedback that informs strategic decisions.

Getting Started with AI Insights

1. Upload and Transcribe:

   • Step 1: When you upload audio or video files for your interviews Insights will be autogenerated minutes after your transcription is processed.

     
     
   • Step 2: Show a screenshot and describe the transcription process. Highlight any options for language or dialect if applicable.
2. AI Analysis:
   • Step 3: Once transcribed, detail how the AI analyzes the text to generate insights. Include a screenshot showing an example of AI-generated insights on the platform.
   • Step 4: Explain the types of insights that might be generated, such as tags, links to canvas hypotheses, etc.

Reviewing and Editing Insights

3. Insight Review:
   • Step 5: Show how to access and review the AI-generated insights. Use screenshots to guide the user through the process of finding and reading the insights.

   • Step 6: Discuss how to approve or reject insights, and the importance of each action.

     Edit Insights:

   • Step 7: Provide instructions on how to edit insights. Include a screenshot of the editing interface and examples of typical edits a user might make.

Leveraging Past Interviews

5. Re-transcribing Interviews:
   • Step 8: Explain the value of re-transcribing interviews. Show how to select a past interview and navigate to the "re-transcribe" option.
   • Step 9: Include a screenshot of the menu and highlight the "re-transcribe" button.