Zoom Cloud Recording Requirements
Requirements for starting a cloud recording
- Licensed user on a Pro, Business, or Enterprise account
- Cloud recording enabled
Cloud recording settings selected as desired
Note: These settings will affect what's displayed in the cloud recording and the recording layouts.
- Zoom desktop app for Windows, macOS, or Linux: Global minimum version or higher
- Zoom mobile app for Android or iOS: Global minimum version or higher
- Zoom Web App
Limitations for cloud recording
- Accounts with added HIPAA security may have this feature disabled entirely. Contact your Account Executive to enable this for your account.
- Cloud recordings do not capture nonverbal feedback or meeting reactions.
- Cloud recordings cannot be embedded on websites, in order to protect the security of the recording.
- There is a limit of 150 files that can be generated from a live session's cloud recordings. This includes different recording layouts, audio-only files, chat transcript, and language interpreter views. If you need more than 150 files, Zoom recommends ending the meeting and then restarting, which resets the file count for that live session.
- Pausing a cloud recording does not create a separate file, but stopping a recording and starting a new cloud recording does create a new file.